Refund policy

I try to describe every item as accurately as possible, and supply plenty of pictures. If you have any questions or concerns, please ask before you buy. If you receive an item and it just isn't what you're expecting, you may exchange the item for something else currently listed in the Moon Rabbit Press store. Exchanges must be made within 14 day of receiving the item. Buyer will be expected to pay for the return shipping of the original item, as well as shipping charges for the new item.
No refunds will be given unless the item is damaged or lost. If an item arrives damaged, send a picture of the package & item to hello{at}moonrabbitpress.com within 14 days of receipt. If the item is lost, you must notify Moon Rabbit Press within 14 days of shipment. Once your claim is processed, a replacement item will be sent. If for some reason it isn't possible to send a replacement item, you will be refunded for the full amount of the purchase (item, shipping & tax).

If delivery of an item isn't possible because of customer error, Moon Rabbit Press will not be responsible for additional shipping charges.